Behavior Based Serving
Read the table. Lead the experience. Earn more.
We teach servers Behavior-Based Serving™ so they can consistently earn 25%+ by reading and responding to table behavior — not guessing.
Psych Tricks for Higher Tips
A quick reference describing 5 common research-based psychological techniques for building trust with your guests and therefore increasing your tips.
The Server's Psych Deck
Each card focuses on a specific behavioral technique. The cards include a description of the technique, why it works, and when to use it. Servers can carry the Psych Deck with them and begin implementing strategies immediately to raise their guests' satisfaction and their tips.
The 25% Tip System
A deep dive into the strategies that will help you gain confidence as a server, provide the exact level of service desired, and make excellent tips. All while being your authentic self. No cringy awkward upsells here.
From Social Worker to Career Server
Hello, I'm Meghan!
Before working in restaurants, I spent almost 20 years as a social worker using behavior analysis to understand why people act the way they do. When I became a server, I realized those same principles worked perfectly on the restaurant floor.
Instead of guessing what guests wanted, I started observing behavior and adjusting my service style to match each table.
The result? More relaxed shifts, happier guests, and consistent 25% tips. Now I’m sharing the system so other servers can stop blaming bad tips on things outside their control — and start owning their guest experience.
New On the Blog
FREE DOWNLOAD
Behavioral Field Guide for Servers
Do you want to make better tips? You'll learn the basic strategies that got me to consistently making 25% tips or more. If you are ready to start making better tips, download the free guide today!
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